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Managers face endless tasks, but this book shows the key skills and practical tools to lead effectively without drowning in responsibilities.

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Managers today seem to have to be jacks of all trades. Delegating, co-operating, motivating, planning and even keeping up to date with developments as well as taking training courses: this is what is expected of managers today. But who can possibly do all these things at the same time? Coen Dirkx and Anton van den Dungen show us which skills you need to be a manager, how to obtain these skills and how to put them into practice without becoming completely snowed under. Using models, recommendations and practical examples they cover the most important management skills. Theoretical background is also covered, but in the form of bullet points; it is the practical aspects of management that are always given precedence. Both authors have worked for many years in the world of management training and are familiar with all its practical workings. Basic Skills of Good Management has become a standard reference book for practical management skills. Anton van den Dungen began his career as a lecturer in higher vocational education. He then worked for over 15 years as a trainer and consultant in leadership at Schouten & Nelissen. In recent years, he has focused primarily on coaching managers and providing support for stress and burnout. Coen Dirkx is an expert in communication and socialization processes. He worked at various organizations, including Schouten & Nelissen, NS, Movares, Achmea and the Dutch Tax Administration. Besides Basic Skills of Good Management he wrote several bestselling books about feedback and communication.

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